Access Systems Blog

6 Reasons Why You Need an MSP

Apr 24, 2017 9:54:54 AM

Bring peace of mind to your information technology

In the technology realm, you probably have heard of a slew of acronyms, like IT, IP, DNS, SSL, HTTP, and many others. But, if you’re new(er) to IT, there is a chance MSP is an acronym you have not heard of – until now.

MSP stands for Managed Service Provider, or in layman’s terms – a remote IT department. For example, the team at Access Systems will remotely manage your IT systems, perform preventative maintenance, monitor backups, and be there when you need them – either a phone call or visit away.

So why should you have a managed service provider? Here are 6 reasons why.

1. Preventative Approach

a. With an MSP, gone are the days are waiting for something bad to happen and remedying it with a break-fix solution. There is no need to manage these issues yourself because your managed service provider will be proactively monitoring your IT infrastructure to make sure that issues are resolved before they become big problems.

2. Budgeting

a. With break-fix solutions come costly expenditures that can be difficult to prepare and budget for, since problems can occur at any time. With an MSP, you know what your monthly and yearly cost for IT solutions will be, allowing your business to budget accordingly.

3. System Monitoring

a. The IT infrastructure within your office, including servers, PCs, Firewalls, and other critical business components, will be monitored 24/7. This can give you peace of mind that your IT is working, even when you’re away from the office.

4. Support Team

a. At Access Systems, a team of experienced technicians work with and are familiar with your environment, allowing multiple minds to solve issues versus a single individual. In addition, there will be a quicker response to issues, as years of experience have resulted in technicians seeing a lot of scenarios that might be similar to an issue you’re having.

5. Remote Access

a. If an issue arises, instead of having to travel to an individual’s machine to fix the problem, technicians can remote into a device and do a screen sharing session with the user who is experiencing the issue to resolve it more quickly.

6. Reporting

a. MSPs have the ability to report back to users on their devices. At AccessSystems, customers have both monthly and quarterly reporting on their systems. The monthly reports are preventative maintenance reports that give different elements of an IT system a grade from A-F. In quarterly reviews, the monthly reports are used to forecast your IT infrastructure, and prepare for any changes to your system.

MSPs are here to make your IT life easier, whether you have no IT department or a large one.

So take a look, do some research, and find the MSP that will work best for you.

Topics: Blog

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