Fortunately for you, we can provide those IT solutions and be your IT staff with our Total IT Care program.

"We've helped businesses of all sizes and in a variety of industries with IT solutions. These solutions improve workflow, office efficiency and cost effectiveness, and help make sure you have the IT security you need in today's world."

With Total IT Care, we give you all encompassing IT support from start to finish, customizable to each client’s environment. Our solutions not only improve workflow and office efficiency, but help make sure you have the IT security you need in today’s world.

No two businesses are exactly alike, so why should your IT solution and support be?

With our Total IT Care program, you can leave the stress of dealing with IT updates, backups, and proactivity to us.

Total IT Care clients have their systems monitored through our innovative “command center,” our Network Operations Center, or NOC for short. All service calls from our Total IT Care clients come through NOC and are displayed on our call queue. The queue is unique in that calls can have priorities and can be escalated in the queue. Meaning if a call is categorized as urgent, the call will be moved to the top of the queue where the first available Network Administrator will take over and address the problem.

When a new Total IT Care client comes to Access, they are assigned to one of our highly experienced Network Administrators. Our specialists handle calls, regular maintenance, and updates for clients they are assigned to. This allows you to become familiar with us and us to become familiar with your business, networks, and systems.

Our state-of-the-art NOC is incredibly unique to our industry and we’ve made significant investments in our personnel, hardware, and software to be able to monitor your network’s most critical components. With our remote system monitoring, we can notify you of an issue even before you know there is an issue. This allows us to manage smaller issues before they become huge problems.

You might be thinking this kind of support and service will cost you an arm and a leg, when in reality we are able to customize a solution to fit your business that is within your budget.

The benefits of an investment in a solution of this kind will be well worth it, as the damage caused by not having your IT environment managed can be severe. Give us a call today to take the next step to total IT security.

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